All orders ship the next business day.
If you are not satisfied with your order, items may be returned within 15 days with receipt. Before returning, please contact us with your order information.
Items must be in the same condition as when they were sent to you. We do not accept items that have been damaged by the client. Returned items must be unworn and unwashed (free of any stains from makeup or wear) with all Curuba Handmade product tags attached. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.
Please return your order with an insured, trackable courier and retain your receipt. Curuba Handmade is not held responsible for items damaged or lost in transit. Please include a note with your name and invoice number and one we receive your return, you will be notified.
Please note: Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility. We cannot refund shipping charges.
We do not do exchanges, all of our products are unique and in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time.
However, simply return your package by following the return procedure.